If it is outside business hours, I want the typebot to identify and start in the flow "We are outside business hours which are Monday to Thursday from 9am to 5pm and Friday from 9am to 4pm, excluding holidays. Please type [ /exit ] to end this service or [ 1 ] to send us your details and message."

"contact@mybusiness.com" through the typebot's "Email" tool and then automatically send the message "/exit" as if the customer was typing, so that my software can execute my configuration.

If it's during business hours, I want to start with the flow "Hello, great to talk to you! Enter your name and message and wait to be answered or type [/exit] to end this service."

Someone help me?